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Frequently Asked Questions
What are the benefits of leasing?
Leasing has many benefits, including cost-effectiveness, smart use of your money, peace of mind and hassle-free enjoyment. The main benefits are:
- Drive a brand-new car every 2 to 3 years… enjoy all the benefits of the latest makes, models, technology and safety features
- Avoid the problems and expenses associated with ageing cars…
- Cost-effectiveness… leasing usually offers both the lowest upfront and lowest monthly instalment options for driving a new car
- More choice and maybe driving a better car… people often find they have a much bigger choice of models available to them and can often afford a better car than they expected
- Easy on your savings… a much smaller initial payment is required compared with other options, leaving your hard-earned savings relatively untouched
- All-in-one fixed-cost motoring and no big bills… pre-set monthly instalments, all-inclusive manufacturer warranty, road tax and Road Fund Licence plus maintenance options means you always know exactly what you’ll be paying out every month
- No depreciating asset… most cars lose 50-60% of value in the first three years, but with leasing, you avoid this financial loss because you don’t own the car, you just borrow it
- No selling concerns at the end… with leasing you don’t have the problem and concern of selling the car, you simply hand the keys back
I've always bought my car, why should I lease instead?
There are many benefits to leasing a vehicle, including cost-effectiveness, smart use of your money, peace of mind and hassle-free enjoyment. The main benefits are:
- Drive a brand-new car every 2 to 3 years… enjoy all the benefits of the latest makes, models, technology and safety features
- Avoid the problems and expenses associated with ageing cars…
- Cost-effectiveness… leasing usually offers both the lowest upfront and lowest monthly instalment options for driving a new car
- More choice and maybe drive a better car… people often find they have a much bigger choice of models available to them and can often afford a better car than they expected
- Easy on your savings… a much smaller initial payment is required compared with other options, leaving your hard-earned savings relatively untouched
- All in one fixed-cost motoring and no big bills… pre-set monthly instalments, all-inclusive manufacturer warranty, road tax and Road Fund Licence plus maintenance options means you always know exactly what you’ll be paying out every month
- No depreciating asset… most cars lose 50-60% of value in the first three years, but with leasing, you avoid this financial loss because you don’t own the car, you just borrow it
- No selling concerns at the end… with leasing you don’t have the problem and concern of selling the car, you simply hand the keys back
I can't see the exact model I want to lease, What do I do?
Do you offer every car on the market?
Yes, we lease all leading makes and models, and offer all manner of options including over 16,000 trim options to choose from.
Are all the cars you offer brand new?
Yes, all the vehicles we supply are brand new, unless stated otherwise. Sometimes we have particularly strong offers on what is known as a pre-registered vehicle, these are vehicles that, in order to qualify for a certain deal, must be registered by a certain date, however, these vehicles are also brand new.
What is the leasing process?
There are 6 main steps to our leasing process:
Step 1: Choose your car… We have every leading make and model, along with many optional extras, enabling you to tailor your vehicle to your individual needs
Step 2: Place order… Once your credit is approved, your vehicle will be ordered for you by our sales team
Step 3: Sign documents… You’ll then be sent several important documents which you’ll need to sign and return to us, all done through our easy to use customer portal.
Step 4: Take delivery… Whether you’ve chosen a car that’s in stock (ready to go) or a factory order (built to your specification), we’ll keep you informed with regular updates every step of the way between your order and delivery
Step 5: Enjoy your car… Enjoy your car, knowing we’ll be on hand if you need help with anything.
Step 6: Choose your next car… Before the end of your lease, we’ll be in touch with plenty of time to spare, giving you ample opportunity to select and order your next new vehicle should you wish.
What is an Order Confirmation Fee (OCF)?
Eclipse Leasing is the UK’s largest and most trusted car leasing provider giving us access to unique buying relationships with the most reputable suppliers in the UK. This allows us to provide our clients with exclusive access to the limited supply of vehicles in these unprecedented times.
To assist in securing this limited supply, orders with a lead time of three months or more are subject to a Fully Refundable Order Confirmation Fee (OCF)*
The OCF is tiered depending on the value of your new vehicle** and paid using a Worldpay link along with our usual Arrangement Fee.
*Once delivery of your brand-new factory order vehicle has been booked and before your initial payment is made, we will raise a credit note to you for the same value as the OCF you paid us. This will then be paid to your bank within 7 working days.
**Values are based on the P11d (taxable list price) value of the vehicle and are tiered as below:
- P11d less than or equal to £25000 = £200 plus VAT
- P11d between £25001 and £50000 = £300 plus VAT
- P11d between £50001 and £75000 = £500 plus VAT
- P11d greater than or equal to £75001 = £750 plus VAT
I've just passed my driving test, can I lease a car?
Yes, you are eligible to apply for a lease car, however, you will need to be at least 18 years old in order to sign the financial agreement, possess a full UK driver’s licence and prove creditworthy.
Which forms of ID do I need to provide?
The ID documents you will need to provide as part of the processing of your contract will depend upon your credit score. Most people are required to provide proof of residency, proof of income or benefits and a proof of identity, such as passport or driving licence.
What are the shortest and longest leases that you offer?
Our lease contracts generally range anywhere from a minimum length of 24 months to 60 months.
If you need a vehicle for a shorter length of time, then we also offer short-term rental agreements which range anywhere from between 3 and 24 months.
Why is there a difference between your Business rates and your personal rates?
The difference in our business versus personal leasing rates is because businesses are obliged to pay VAT, and this is reflected in the price shown. Aside from this, in most cases, there is no difference. Where there are exceptions, this is usually because one of the finance companies we work with is offering a special business rate on a specific vehicle.
Why does the price increase when I increase the estimated anual mileage amount?
One of the key factors that affects how the finance companies calculate their prices, is the vehicle’s predicted future value. The more miles you cover during your contract, the less your vehicle will be worth when you hand the keys back. If you do more than your estimated mileage during your contract period, then the vehicle will be less than if you had kept within your mileage estimate, leaving the car worth less to the finance company than originally calculated.
Can I buy the car at the end of the contract?
No, our lease contracts are designed for the return of your car at the end of your contract, there are no options to buy or part exchange. If owning the vehicle at the end is important to you, we can offer you a Personal Contract Purchase (PCP) which gives you the option to buy. However, the finances on a PCP agreement are not usually as good value as a lease or Personal Contract Hire (PCH) agreement.
What are my responsibilities if I lease?
With leasing (as with owning), you are responsible for servicing, maintaining and the MOT for your vehicle (if the vehicle is older than 3 years). You will also need to stay within your estimated annual mileage allowance as well as care for your car so that when it is returned at the end of the lease, any damage incurred does not exceed Fair Wear and Tear Guidelines.
If you’d like to know more about our peace of mind maintenance packages, please give one of our expert Leasing Consultants a call on: 01704 338820 or alternatively email: sales@eclipseleasing.co.uk
Can I have a personalised number plate on a leased vehicle?
Yes, this is possible, however, you will need to request the permission of the finance company as they remain the registered owner of the vehicle throughout your lease. If they agree, you will need to follow their stated procedure and pay the necessary fee. All of this should be done after (not prior to) delivery of your vehicle and you will need to liaise directly with the finance company.
Towards the end of your lease, you will need to arrange for the number plate to be removed from the leased vehicle. Again, you will need to liaise with the finance company directly, follow their instructions and pay a fee. Note that the number plate must be removed, and the original number plate affixed before the vehicle is returned at the end of the lease.
For more details, please contact your finance company directly.
What happens towards the end of the lease?
6 months and then again 3 months before the end of your lease, your Select consultant will either email or call you to take you through the process and explain your options should you wish to lease with us again (which we hope you do!).
If you would like to lease again, 6 months prior to the end of your lease is a good amount of time to start to start thinking about and ordering your next vehicle. If you would like to discuss your options before then, please give one of our expert Leasing Consultant’s a call on: 01704 338820 or alternatively email: sales@eclipseleasing.co.uk
In terms of preparing your vehicle to be returned, we recommend you start the process at least 12 weeks before the return date of your vehicle.
Is there a process I should follow towards the end of my lease?
Yes, you should start to think about what you need to do at least 12 weeks prior to the end of your lease date, so make sure you give yourself plenty of time.
Why is there a charge if I exceed my mileage allowance?
As with owning a car, the more miles the vehicle has done, the less it will ultimately be worth. Therefore, if the customer has exceeded their estimated annual mileage they will need to pay an excess charge at the end of the contract.